dashboard.thinkvelocity.ai

Feedback & outreach

User feedback → Slack + auto Brevo. #hemale Approve & Send for support outreach.

Status

Operational

OverviewApprovalsLogsLibraryNewsletterBlogFeedbackEmailsBillingDomainsContextSettingsProactive
01

Feedback → Slack + Brevo

LIVE

Capture like/dislike/reviews and respond automatically + via Slack.

Touchpoint

#velocity-feedback

Schedule

Event-driven

Status

LIVE

End-to-end flow

  1. 1

    Save feedback/review to DB

  2. 2

    Info card → #velocity-feedback

  3. 3

    Groq outreach draft → #hemale

  4. 4

    Auto Brevo: like reward or dislike acknowledgement

  5. 5

    Reviews also email internal support

02

#hemale outreach Approve & Send

LIVE

Human-gated support email from feedback.

Touchpoint

#hemale · POST /backend/api/slack/interactions

Schedule

Event-driven

Status

LIVE

End-to-end flow

  1. 1

    Feedback automation posts draft card

  2. 2

    Human: Approve / Edit / Regenerate / Reject

  3. 3

    Approve → Brevo send as ThinkVelocity Support

  4. 4

    Reject → no email

Approve from hub

Open Approvals · #hemale to Approve & Send without Slack.

Channels

  • #velocity-feedback — inbound likes/dislikes/reviews
  • #hemale — draft outreach with Approve / Edit / Regenerate / Reject